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| Tata Johnson Controls |
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Client
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On the Web
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Tata Johnson
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www.tacogroup.com/tjc/
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Project |
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Shortcut to |
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MC3 Audit and Recommendation |
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The Company |
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Business Challenge |
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How we helped |
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Deliverables |
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Benefits delivered |
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Executive Summary |
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TJC was formed with an objective of bringing world-class design and manufacturing capabilities in automotive seating into India from Johnson Controls. TJC wished to understand its knowledge related needs, expectations, facilitators, problems, hindrances and issues in relation to the various aspects of Knowledge Management (KM) at TJC. It believed that a strategic KM initiative would help achieve higher revenues and minimise costs. Nihilent proposed a detailed MC3 Audit at TJC with an objective of assessing TJC's organisational practices around innovation, knowledge and learning. The entire assessment was score-based and hence success of the KM interventions would be clearly measurable. |
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The Company
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Tata Johnson Controls (hereinafter referred to, as TJC) is a joint venture between the house of Tatas and Johnson Controls, USA. TJC was formed in the year 1996 with an objective of bringing world-class design and manufacturing capabilities in automotive seating into India from JCI.
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It has two divisions, Manufacturing and Engineering. The Manufacturing division designs, manufactures and supplies seating systems to Telco, Fiat India, Ford India, and Daimler Chrysler India. TJC Engineering division caters to JCI worldwide Seating and interior engineering and design requirements.
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Business Challenge
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TJC wished to understand its knowledge related needs, expectations, facilitators, problems, hindrances and issues in relation to the various aspects of Knowledge Management (KM) at TJC. It believed that a strategic KM initiative would help achieve higher revenues and minimise costs.
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How we helped
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MC3 proposed a detailed MC3 Audit at TJC with an objective of assessing TJC's organisational practices around innovation, knowledge and learning. The entire assessment was score-based and hence success of interventions would be clearly measurable. The methodology adopted for the audit was:
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Elicit the business issues that TJC's Top Management would like KM to address |
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Understanding the existing knowledge related processes |
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Identify drivers for knowledge management |
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Preparation of an assessment report and recommend a Roadmap for Knowledge Management implementation at TJC. |
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Deliverables
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MC3 Audit Report |
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MC3 Recommendations Report |
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Benefits delivered
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The findings from this assessment provided input to TJC's senior management about the KM maturity at TJC and helped it to prioritise and implement the required KM interventions.
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