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Interested in applying MC3? Send us your details	Communities of Practice Deliverables Objectives, role players and metrics for Communities Communities of Practice (CoP) Workshops and Sessions Technology Implementation to support collaboration Benefits Enhanced collaborative thinking, working and sharing Increased ideation capability Closer working relationships Extended communities involving suppliers, customers and partners Building an environment of trust Prerequisites Scope Objective Methodology Communities of Practice is a renowned way of encouraging organisation knowledge creation, ideation and knowledge sharing through information and self-organising communities. It is thus necessary for organisations to promote and support such communities by providing the right infrastructure, technology, facilities, rewards and recognition. These Communities of Practice add value to a company by sharing lessons learned, acting as distribution points for best and emerging practices, providing forums in which issues and problems can be raised and resolved and, in general, by learning from each other. Prerequisites Knowledge gaps identified for individuals and organisation Well defined metrics for the Learning and Innovation perspective of Balanced Scorecard for all levels in the organisation Top Scope To arrive at a structure of the communities with clearly identified goals, responsibilities, and outcomes To identify common business areas, issues, and challenges that the community can address To provide infrastructure, technology, facilities, rewards and recognition that would encourage continuing success of communities To find opportunities to extend communities involving suppliers, customers and partners Top Objective To encourage a self-organised group of individuals working towards a common business goal to collaborate and seek knowledge To take a non-hierarchical approach to knowledge sharing and collaboration where everybody contributes and learns at the same time To support innovation and creativity in the organisation To accelerate knowledge transfer through proactive sharing Top Methodology Create roles associated with operation of the communities of practice Identify potential Communities of Practice in alignment with the organisation's strategic goals Train the champions on the processes to nurture and maintain/sustain the communities Identify, recommend and provide technology tools to support Communities of Practice Measure the community's impact on business performance through metrics Assess the health of community from time to time Top
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