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Interested in applying MC3? Send us your details	Knowledge Mapping Deliverables Desired Knowledge Map Actual Knowledge Map Knowledge Gap Report and Knowledge Acquisition Agenda Expertise maps of individuals Benefits Identify the best fit between roles and individuals Inventory of intellectual and intangible assets Acts as a key input to derive the content requirements of the organisation and roles Acts as a key input to implement knowledge management technologies such as business intelligence, Content management, Document management and Enterprise portals Prerequisites Scope Objective Methodology Knowledge mapping is an exercise that helps in defining the knowledge and expertise level of the organisation and the individuals working in it. It also defines the knowledge requirements of the organisation/role in terms of business domain and functional skills. It is a key input to define an action plan for bridging the internal and the organisation knowledge gaps through knowledge transfer sessions; and also provides the content requirement of key technologies such as portals, data warehousing and document management systems. Prerequisites Well defined performance metrics Well defined key business processes Clearly defined roles and responsibilities Top Scope To identify and represent the domain and functional knowledge present or desired in individuals or the organisation as a whole To assess the existing and the desired knowledge requirement for every individual To clearly identify individual and organisational knowledge and expertise that can be measured periodically at an organisational level To have an inventory of intellectual and intangible assets of an organisation Top Objective To highlight learning opportunities for individuals and to finalise knowledge acquisition and learning agenda To assess the knowledge requirements for each role To highlight islands of expertise and promote knowledge sharing To support / promote reuse of knowledge and prevent reinvention To identify the best fit between roles and individuals Top Methodology Detailed definition of knowledge elements required to perform a role is finalised (in consultation with experts from/outside the organisation) Nihilent facilitates Knowledge Mapping Sessions along side a domain expert Expertise maps are created to identify existing knowledge in individuals irrespective of the role they perform For each individual and for the organisation, a Knowledge gap assessment is made with clearly identified action plans Knowledge gap fulfillment becomes part of the overall performance scorecard for each individual with a specific weightage attached Top
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